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After sales question
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After sales question

  • Q Problems during use

    A
    If there is any problem in the process of using the product, the customer can directly call or send an email to our after-sales department (Koxte 24-hour hotline). The personnel of our department will respond immediately and make a decision on the response measures within 24 hours.
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  • Q About machine maintenance

    A We will contact customers on a regular basis on how to maintain and maintain the machine. For domestic customers, we will have a master to provide on-site service.
  • Q About transportation damage

    A In the process of product transportation, if product damage occurs, it is determined that our product packaging and reinforcement work is not in place, and our company will bear the corresponding losses.
  • Q Shelf life/warranty period of the product

    A The product warranty period is generally one year, and our company provides lifetime maintenance services. If the machine has quality problems, our company will help the customer to solve it through the following ways: a. Send spare parts to the customer. b. Remotely assist customers in maintenance. c. Notify our agent company to send personnel to the customer's factory for maintenance. d. Our company directly dispatches relevant personnel to the customer's factory for maintenance.
After sales question
You are here: Home » Service » FAQ » After sales question
Plastic Bag Making Machine Manufacturer & Solution Provider -- Kxite Machienry  
We specialize in the production of plastic bag making machine, sealing bag making machine, Laminated Pouch Making Machine , Vest Bag Making Machine, Rolling garbage Bag Making Machine, Diaper Packaging Bag Making Machine ,Garbage bag making machine, Courier bag making machine
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Tel:+86 0577- 6688 3036
Fax:  +86 0577- 6688 1715
WhatsApp:+86-136 2587 3008
Add:No. 8 Jinfei Road Henghe Industrial Zone Feiyun Street, Ruian,  Zhejiang, China
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